ISO 20000 27000 Information Technology Service Management

What is ISO 20000 and how can it benefit your business? Find out how ISO 20000 could benefit your company
Looking for an easy way to answer the question "What is ISO 20000?"
There's no need to worry. Here's a comprehensive guide to aid you in understanding the ways ISO 20000 can bring benefits for your business. Find out the ISO 20000 requirements you must be able to meet, and the steps you should complete to get certified.

This is a quick introduction to ISO 20000.
ISO 20000 (International Standard for IT Service Management) is an international standard for IT Service Management published by ISO (the International Organization for Standardization) and ICE (the International Electoral Commission). In order to become an international standard, ISO 20000 had to be agreed upon by the majority of members countries. This means that it is accepted by a majority of countries around the world. Check this ISO 20000-2 link.

The standard outlines a method of management that allows you to deliver IT services that are more beneficial to your clients as well as those who are part of your company. ISO 20000 is a framework which will assist you in managing your ITSM. This will enable you to demonstrate that your company follows best practice. It will help you achieve best practice. This will make it easier for you to deliver better IT services. ISO 20000 applies to all sizes of businesses and industries.

So how does ISO 20000 differ from ITIL.
The most significant difference in ISO 20000 or ITIL? ISO 20000 gives the methodology and framework (providing all the pieces necessary for the ITSM Jigsaw Puzzle) While ITIL gives the details (the most efficient practices) of how to manage every IT activity in your business (i.e. How to connect it all.

One way to look at it is that ISO 20000 defines what you need to do and ITIL describes how.

ISO 20000 cannot be used in isolation. It is possible to implement it without the aid of ITIL. However they do very together.
ITIL isn't a standard, is a framework for best practices that align your IT services with your business's greater requirements. ITIL certification isn't applicable to companies. In fact, ITIL best practices can be employed by companies.
ISO 20000 is based upon the ITIL fundamental principles and can be certified against by your company.
People who seek excellence in ITSM are able to be certified in accordance with ISO 20000 and ITIL (e.g. The fundamental course is described below).
The certification in ISO 20000 for organizations is basically proof of the best practices being applied. While ISO 20000 certification is not necessary, ITIL certification is more achievable if you use an ITIL method of IT management of services. To find out more, read our whitepaper "ITIL and ISO 20000." See this ISO 27000 for more.

It is essential to reach the heart of ISO 20000.
To understand the importance of ISO 20000, it's vital to know the link between IT and the overall success of your company. IT will help you achieve your organizational goals. IT has a profound impact on how you work and communicate.

IT lets you keep up with your competition and reach a wider audience increase productivity and increase efficiency. In a myriad of ways, IT can be crucial for increasing revenues, reducing costs and enhancing your reputation.

It's crucial to make the most of your IT investment. That means that IT services must be properly constructed, managed, planned, and then delivered. IT projects that are not managed with high-end service management usually fail or are over budget. Ongoing costs become hard to manage and businesses often fail to realize any profit from their investment.

Quality IT standard for managing services are essential for your success. And gaining the ISO 20000 standard is a method to guarantee that you are providing quality.